Required skills

communication skills to listen and question to clarify information explain legal terminology to others and consult where necessary with team members and clients

literacy skills to follow legal procedures follow sequenced written instructions involving legal terminology lodge requests and provide clear and specific written instructions about information required

research skills to conduct searches such as matching key word searches and locate specific information from a range of sources such as libraries internet government information services

numeracy skills to use a combination of oral and written mathematical and general language record keeping purposes and in relation to search fees

organisational skills to select and apply the procedures and strategies needed to perform a range of tasks and to manage tasks within specified timelines

technology skills to use a range of software online applications and organisational information systems

Required knowledge

scope of legal practitionersupport role and own responsibilities and obligations to provide legal advice complete or sign off on legal work andor appear in court as described by relevant jurisdictions

firms policies and procedures

accepted codes of conduct including those relating to

privacy and confidentiality

use of company property

duty of care

ethical behaviour

nondiscriminatory practice

conflict of interest

compliance with reasonable direction

legal terminology in relation to the area of law and the relevant legal process

location and appropriate search procedures of relevant search sources including online information locations

standard problems and resolutions in the sourcing and delivery of information

roles and responsibilities of internal and relevant external individualsauthorities

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

accurately searching and appropriately accessing a variety of information sources to meet identified needs

giving clear and sufficient instruction to others and providing adequate explanation where necessary

maintaining detailed file notes at each step of the search process including a record of lodgement

proactively consulting the legal practitioner or supervisor where difficulties can not be resolved through standard procedures

preparing monies to pay for searches if necessary and maintaining records of all activities actions outcomes time and costs in accordance with firms policies and procedures

Context of and specific resources for assessment

Assessment must ensure

wherever possible the context is a real or simulated workplace

access to workplace manuals and reference materials such as company policy procedural manuals and checklists

access to list of relevant sources of documentation and sample forms

access to background information on courts their jurisdiction and behavioural requirements

access to appropriate technology such as computers with relevant software

access to appropriate texts and access to persons with expert knowledge such as legal practitioners

access to appropriate legislation and regulations relevant to common legal matters such as that accessible via

httpwwwlawgovau

httpwwwaggovau

httpwwwaustliieduau

httpwwwaustraliagovaustatesterritories

httpwwwactgovau

httpwwwnswgovau

httpwwwntgovau

httpwwwqldgovau

httpwwwsagovau

httpwwwtasgovau

httpwwwvicgovau

httpwwwwagovau

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

analysis of responses to case studies and scenarios

assessment of written reports direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

observation of presentations

questioning oral or written

review of authenticated documents from the workplace or training environment

review of testimony from team members colleagues supervisors or managers

tests of knowledge on relevant legislation rules regulations codes of practice and research resources

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

BSBLEGA Apply knowledge of the legal system to complete tasks

BSBLEG301A Apply knowledge of the legal system to complete tasks

other legal services administration or general administration units

Timelines may be contingent upon:

The information source may be:

Information sources may include:

The search request may vary according to:

Search location may include:

Record of lodgement may include:

Designated person may include:

Difficulties in meeting timelines may relate to:

A firm's policies and procedures may include:

Legislative requirements may relate to: